This Cookies Policy explains what cookies are, which cookies GarmentDesk uses on its website and app, why we use them, and how you can control them. We have kept it simple and jargon-free.
1. What Are Cookies?
A cookie is a small text file that is saved on your device (computer, tablet, or phone) when you visit a website. Cookies help websites remember information about you, like whether you are logged in, your preferences, or how you use the site.
Cookies are not harmful. They cannot run programs or deliver viruses. Most websites you visit every day use cookies to work properly.
2. Why Does GarmentDesk Use Cookies?
GarmentDesk uses cookies for the following reasons:
- To keep you logged in to your account
- To remember your preferences (e.g., language, theme)
- To understand how people use our software so we can improve it
- To protect your account from unauthorized access
- To measure how well our marketing performs (on the public website)
3. Types of Cookies We Use
We use four types of cookies. Here is what each type does:
3.1 Essential Cookies (Always Active)
These cookies are required for GarmentDesk to work. Without them, you cannot log in or use the software.
You cannot turn these off, but they only store technical information, not personal data.
Cookie Name / Type | Purpose |
Session Cookie | Keeps you logged in during your browser session |
Authentication Token | Verifies your identity securely after login |
CSRF Protection Cookie | Prevents malicious requests from other websites |
Load Balancer Cookie | Routes your requests to the correct server for speed |
3.2 Functional Cookies
These cookies remember your choices and preferences to give you a better experience.
They are not essential, but disabling them may affect comfort features.
Cookie Name / Type | Purpose |
Language Preference | Remembers your chosen language setting |
UI Preferences | Saves settings like table column widths or display density |
Notification Preferences | Remembers which notifications you have dismissed |
Last Visited Page | Returns you to where you left off when you re-open the app |
3.3 Analytics Cookies
These cookies help us understand how people use GarmentDesk — which features are popular, where users get stuck, and how we can improve.
Data collected is anonymised — we cannot identify individual users from this information.
Cookie Name / Type | Purpose |
Usage Analytics | Tracks which pages and features are most used |
Error Tracking | Captures technical errors so we can fix them quickly |
Performance Monitoring | Measures page load times to improve speed |
Feature Adoption | Shows which new features are being used |
3.4 Marketing Cookies (Public Website Only)
These cookies are only used on the public GarmentDesk website (garmentdesk.com), not inside the software itself.
They help us understand how visitors find our website and which marketing campaigns are working.
You can opt out of these at any time.
Cookie Name / Type | Purpose |
Ad Performance Cookie | Measures how visitors arrive (e.g., from a Google ad or social post) |
Referral Tracking | Tracks which links brought visitors to our website |
Retargeting Cookie | May show GarmentDesk ads to visitors on other platforms (optional) |
4. Cookie Duration
Cookies can be either ‘session cookies’ (deleted when you close your browser) or ‘persistent cookies’ (stay on your device for a set time). Here is a summary:
Cookie Type | Duration | Notes |
Session Cookies | Deleted when you close browser | Used for login and security |
Functional Cookies | Up to 1 year | Remembers your preferences |
Analytics Cookies | Up to 2 years | Anonymised data only |
Marketing Cookies | Up to 90 days | Public website only, can be disabled |
5. How to Control Cookies
You have several ways to control how cookies are used:
5.1 Cookie Consent Banner
When you first visit garmentdesk.com, a cookie consent banner will appear. You can:
- Accept all cookies
- Accept only essential cookies
- Customise which types of cookies you allow
You can change your preferences at any time by clicking the cookie settings link in the footer of our website.
5.2 Browser Settings
All modern browsers let you control cookies through browser settings. Here is how to access cookie settings in popular browsers:
Browser | How to Access Cookie Settings |
Google Chrome | Settings > Privacy and Security > Cookies and other site data |
Mozilla Firefox | Options > Privacy and Security > Cookies and Site Data |
Safari (Mac/iOS) | Preferences > Privacy > Manage Website Data |
Microsoft Edge | Settings > Privacy, Search and Services > Cookies |
Note: Disabling essential cookies will prevent GarmentDesk from working properly, you will not be able to stay logged in.
5.3 Third-Party Opt-Out Tools
For marketing cookies placed by third-party advertising networks, you can also opt out through:
- Google Ads Settings: myaccount.google.com/data-and-privacy
- Your Online Choices (EU): youronlinechoices.eu
- Network Advertising Initiative: optout.networkadvertising.org
6. Do Not Track Signals
Some browsers allow you to send a ‘Do Not Track’ (DNT) signal. GarmentDesk respects DNT signals where technically feasible, and disables non-essential cookies for users who send this signal.
7. Cookies and Personal Data
Most cookies used by GarmentDesk do not contain or process personal data. Where cookies are linked to personal data (such as session cookies that maintain your login), this processing is covered by our Privacy Policy.
8. Updates to This Policy
We may update this Cookies Policy from time to time as our technology or legal requirements change. The ‘Last Updated’ date at the top of this page will reflect any changes.
9. Contact Us
Have questions about cookies or privacy at GarmentDesk?
GarmentDesk Privacy Team
Email: support@garmentdesk.com
Website: garmentdesk.com/cookies
We are happy to help with any questions about how we use data.